Resume Agent

This service is used to remove an operator from a resting state in the queue.

Parameters

Parameters	Required Parameters[*]/Optional[]	Defined Data	Sample Data	Description
queue	**	-	999	Queue Number
agent	**	-	557	Operator Number

Sample Invocation

Example Code

PHP

			<?PHP

			$curl = curl_init();

			curl_setopt_array($curl, array(
			CURLOPT_URL => 'HTTP://192.168.1.100/API/v4/PBX/queues/resumeagent',
			CURLOPT_RETURNTRANSFER => true,
			CURLOPT_ENCODING => '',
			CURLOPT_MAXREDIRS => 10,
			CURLOPT_TIMEOUT => 0,
			CURLOPT_FOLLOWLOCATION => true,
			CURLOPT_HTTP_VERSION => CURL_HTTP_VERSION_1_1,
			CURLOPT_CUSTOMREQUEST => 'POST',
			CURLOPT_POSTFIELDS =>'{
				"queue":"999",
				"agent":"557"
			}',
			CURLOPT_HTTPHEADER => array(
				'X-APIKEY: SAMPLE_API_KEY',
				'Authorization: Basic dGVzdDpBYTEyMzQ1Ng==',
				'Content-Type: application/JSON'
			),
			));

			$response = curl_exec($curl);

			if (!curl_errno($curl)) {
				$httpcode = curl_getinfo($curl, CURLINFO_HTTP_CODE);
				echo 'response code:'.$httpcode, '<br/>';
			}

			curl_close($curl);
			echo $response;
		?>

JavaScript

			<html>
					<head>
						<script src="/wiki/assets/vendor/jquery/jquery.min.js"></script>
					</head>
				<body>
						<script>
							var settings = {
							"URL": "HTTP://192.168.1.100/API/v4/PBX/queues/resumeagent",
							"method": "POST",
							"timeout": 0,
							"headers": {
								"X-APIKEY": "vZKtIKWsld0egNlkzHo8i5LVBqLNBSWARCQsPOSgDjFmAHM3tG",
								"Authorization": "Basic dGVzdDpBYTEyMzQ1Ng==",
								"Content-Type": "application/JSON"
							},
							"data": JSON.stringify({
								"queue": "999",
								"agent": "557"
								}),
							};

							$.ajax(settings).done(function (response) {
							console.log(response);
							});
								$.ajax(settings).always(function (jqXHR) {
									console.log("response code: " + jqXHR.status + " " + jqXHR.statusText);
									console.log("response body: " + jqXHR.responseText);
								});
						</script>
				</body>
			</html>

cURL

		curl --location --request POST 'HTTP://192.168.1.100/API/v4/PBX/queues/resumeagent' \
		--header 'X-APIKEY: SAMPLE_API_KEY' \
		--header 'Authorization: Basic dGVzdDpBYTEyMzQ1Ng==' \
		--header 'Content-Type: application/JSON' \
		--data-raw '{
			"queue":"999",
			"agent":"557"
		}'

Example Output

{
    "success": 1,
    "message": "",
    "data": {
        "message": "UnPaused successfully",
        "ok": 1
    }
}